24/7 Telehealth Support

Call Upper Village Veterinary Hospital at (647) 560-9276 after hours and press 5 to be connected with a Registered Veterinary Technician.

The telehealth support line is accessed through our main clinic number. If the clinic is closed and you need guidance, call (647) 560-9276 and press 5. You will be connected with a Registered Veterinary Technician who can listen to your concern and help you decide what to do next.

You will speak with a Registered Veterinary Technician who can provide guidance, triage support, and next-step recommendations.

A Registered Veterinary Technician can help you understand whether your pet's symptoms may be monitored at home, whether you should book an appointment with us, or whether your pet should be seen by an emergency veterinary hospital.

Telehealth can help with late-night worries, weekend questions, symptom triage, and deciding whether something may be urgent.

The service is meant to give you guidance when you are unsure what to do. It can be helpful for questions about sudden changes, mild symptoms, medication concerns, post-visit worries, or situations where you need help deciding whether your pet should be seen right away.

No. Telehealth can guide you, but pets with urgent or serious symptoms may still need in-person emergency veterinary care.

If your pet is having trouble breathing, has collapsed, is bleeding heavily, has had a seizure, may have eaten something toxic, or seems severely painful or distressed, emergency veterinary care may be needed. The technician can help direct you, but telehealth does not replace an emergency hospital.

Yes. The goal is to help you end the call with a clearer plan, whether that means monitoring, booking with us, or seeking urgent care.

Depending on what is happening, the technician may suggest at-home monitoring, a next-day appointment, a follow-up with our team, or urgent in-person assessment at an emergency veterinary hospital.

Yes. Our after-hours support is available through the main clinic number when the hospital is closed.

If it is after hours, call our main phone number and press 5. This gives clients a clear place to start when something feels wrong outside regular clinic hours.

Call Upper Village Veterinary Hospital at (647) 560-9276 and press 5 for after-hours telehealth support.

For regular appointment booking or questions during clinic hours, you can call the same main number and our team will help you directly.